It goes without saying that if you can possibly use IMAP rather than POP3 you should do
so as it enables extra features that simply arenʼt available via POP3. We would also
strongly advise configuring your mail client to use IMAP instead of POP3 for much the
same reasons. However, if you are tied to POP3 for whatever reason the following will
guide you through setting up MessageBunker for use with POP3 email.
Login to MessageBunker at http://www.messagebunker.com using your Administrator
login. If this is your first mailbox you can just click “Add Mailbox”, and skip the following sentence. To add a mailbox click on ‘My Mailboxes’ - ‘Add Mailbox’. You will be taken to the mailbox configuration page:
The first section will cover your mail server settings and access method:
Protocol: The protocol used to retrieve your emails. Supported options are IMAP, POP3
and SMTP. We are using POP3 in our example.
Mail Server: Your mailserver hostname, or IP address.
Use encrypted (SSL) Connection: This option decides on whether to use encryption
between MessageBunker and your Mail Server. We would strongly recommend using encryption if it is available to you.
Port (Optional): This should be left blank unless your server is using a non-standard port. Standard ports for POP3 are 110 for unencrypted, and 995 for SSL.
About Your Mailbox: this covers your remote mailbox login details.
Email Account Username: Your full email address in [email protected] form.
Please note that Exchange users might have to enter their username in the following
format ‘/DOMAIN/USER’ where DOMAIN is your Windows Domain and USER your
Windows login name.
Email Account Password: Your account password
MessageBunker Details
The following section covers the users MessageBunker login:
Copy mailbox login details: If selected the ‘Email Address’ and ‘Password’ will be copied
from the previous section. Please unselect this option if you are using Exchange
with a /DOMAIN/USER login as this is not supported as a ‘MessageBunker’ username.
Email Address: The username in [email protected] format for this mailbox.
Password: The password used with this account.
Initial Status: Whether to start archiving from the start. By default its set to ‘live’.
Frequency: The interval the backup will be taken: 5, 15, 30 or 60 minutes. The default is
15min.
Now click on ‘Add Mailbox’. The page will refresh and the following message will appear:
That’s it you have successfully added a MessageBunker mailbox, the new mailbox is now
also viewable from the mail page - as shown below.
Please note that initially this mailbox will not be marked as live when viewed from the main
menu, and a red envelope will be visible on the left-hand side. The account will go live as it
starts to take the first backup.
Important Email client setup notes
Assuming youʼre stuck with using POP3, then the key to making it work well is to configure
your mail client correctly. With the POP3 protocol, the email client retrieves mails from the
server, and then deletes them from the server. This is normally done at the same time.
However, if you do this, then MessageBunker may not get an opportunity to download a
copy of a new mail before your client deletes it. To avoid this situation you need to
configure your client to leave mails on the server for a period of time. We would suggest
setting this to 24 hours to ensure nothing gets missed.
